You’re probably here because we’re trying to set up a call together.
I’m ‘profoundly deaf’ and wear hearing aids in both ears, so I have to share a few guidelines in order to take calls that I can hear properly. Thanks for being understanding of this!
Please make sure you can do all of these things. If you can’t, I won’t be able to take the call with you:
Please make sure you’re set up to have a video call. I can’t follow audio-only calls.
Please make sure you’re somewhere quiet. Background noise is a real problem for me.
Please use an external microphone, rather than just your computer’s built in mic.
A few things it’s worth mentioning
I’m from London, and find it easiest to hear English accents (particularly London ones). If you have a strong regional accent (even a strong Northen English one, I’ll probably struggle)–I have family in Newcastle and even then, I can barely hear them!
I’ll rarely take a call with more than 1-2 people.
I’m highly likely to ask you to repeat something, at least a few times while we’re talking. Sorry, in advance!
It might be the case that I ask you to type out a phrase or sentence into the IM window if I can’t quite catch it when you’re saying it out loud.
And finally, if we can’t manage to carry out a conversation with voice chat (it usually happens if you have a really strong accent or can’t manage the ‘dealbreakers’ up above), we might have to fall back to a coversation where you type your answers, and I speak my response (or we both IM)